Hi,
For us to best assist you with this, please reach out to a Tax Expert directly by either selecting the "Live Expert" button in the online app or calling 1-800-4INTUIT (1-800-446-8848).
That way a tax expert can look at your particular screen and the underlying data and get to the bottom of the issue.
Please select a thumbs up to cheer below if this helps.
Best,
Karen
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