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I just got off the call with the TT support. While it is a known problem, they escalated it only late last week. They acknowledged that it began recently with the recent updates. They are working actively to fix it. She added my case to the active issue (I believe the issue # is 266577). I am supposed to get update via email as they address the problem. I will post the updates as I receive them.

 

Compared to many other consumer software, I was satisfied with the TT response. Agreed that they should have tested it fully but bugs do occur. I am satisfied if they can resolve them quickly and keep us updated.