Update:
Junk product and support. Spent way too long on phone with TT support having them walk me through all the things I already did. The end answer was, there is a software 'glitch' (their words) and there is no way to resolve it. The only options are to install on another PC to see if it changes (I then did that, it did not resolve the same error), or print and mail (which adds 90 days to my state's processing and refund).
I also have to request a refund of what I paid for the state electronic filing.
I am very unhappy with the outcome, but they do not care.
Hope this helps anyone else having this issue, and helps all of us to plan for an alternate tax solution for 2023.
