@Sherriann124 wrote:
OK. Although it's still showing "under review - amount pending return to IRS" on tpg website
I suppose that means that TPG has not actually sent the money back yet? You could call them. It seems like it should not take more than 1 or 2 business days for them to make a decision. Unfortunately, the people in the forum are volunteers and have no direct connection with either Turbotax or TPG.
There is also the possibility of filing a complaint with your state banking regulator. However, it does seem that the process is meant to protect taxpayers from fraud, even though it is inconvenient.
I would also recommend in the future, not using TPG at all. If you are expecting a 5-figure refund, there is no reason to want to have turbotax deduct your fee from your refund (for an extra service charge, of course). Just pay up front with a credit or debit card. You can even buy a prepaid debit card from a drug store and load it with enough cash to cover the fee, if you don't want to use your personal card. If you pay the fee up front and don't use "refund transfer", your refund is between the IRS and your own bank and there is no middleman to interfere or delay things.
