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Get your taxes done using TurboTax
Thank you for your input! I understand that folks have more than one mortgage but I am curious as to:
1) How it duplicated in the first place when I most certainly did not enter information twice and I did not transfer anything from last year’s form.
2) Why their system wouldn’t catch a duplicate in the EXACT same amount with the EXACT same banking information.
3) Why are they sending this via email and not through a formal letter in the mail? This email was actually in my spam folder…
I am wondering if TurboTax had a system glitch as I’ve seen people report in previous years. I’m curious enough to contact a tax professional for guidance on this.
July 1, 2023
4:53 PM