I do not understand why this particular software required this method to get the state to actually download and work where none of my previous ones or ones released afterwards did. This is why I had said earlier on my previous 2 versions of computers that it was the software and was told it wasn’t when it was exactly what it was this time. Also out of all the people I had spoken to wether it be here on chat, on the technical support chat, telephone, and live online remote support, none were able to fix or help fix. However, Thanks to your information on the specific technique of how to do it was I actually able to to fix my headache of a problem, thank you very much.
