Intuit charged me for online filing when I didn't file that way, but using a purchased CD Rom from Costco. Attempts to have that charge removed (credited) is becoming a nightmare, as even a phone call to an agent has not been successful. Having to deal with my credit card bank to have the charge removed.
This year's filing with Turbo Tax has been a nightmare requiring charges by my IT person to get the update required using my CD program to have the update downloaded.
If this charge is not cleared up, I will discontinue use of Turbo Tax and Intuit Quickbooks. I've used these programs for years and have never had these problems before.
