Dear TurboTax Support,
I've tried to submit my 2022 Tax return (both Federal & State) 3 times and each time it got rejected and the error code/msg I'm receiving is "BankAccountDataCapturedTs' in AtSubmissionCreationGrp' in 'AdditionalFilerInformation' in the Return Header must have a value." Error code# IND-201.
I have reviewed the tax return multiple times, reviewed banking details, spoke to 4 different TurboTax customer support and problem remains the same. I even called IRS to inquire why is it getting rejected and they confirmed that they are not even seeing my file for them to reject it. It is clearly on TurboTax's end.
PLEASE open an URGENT defect ticket and help. It is impacting my submissions along with many others.
When I called customer service, they gave me a TurboTax case# [phone number removed].
Please HELP.
Thanks,
Abm
[phone number removed] cell
[email address removed]
