My federal taxes got deposited in the wrong accoun

I called the IRS and they said that they send my money to you TurboTax and I had to call you guys but the number she gave me I can never speak to a person and it didn't give me an options of what I need to help with honestly I think I shouldn't even have to pay for my taxes to be done as much problems I've had this time never had a problem before in the past 10 years except for with my state I haven't gotten it approved for last 10 years on your site