Thank you @HopeS ...I'm not sure I'm understanding why I need to clear my cache when I'm working on a downloaded copy of TurboTax. I'm not using the online version.
I will restart my computer and look at the link you provided about how to manually add my W2 information.
I would love it if someone could explain to my why this year is different. I have never had trouble with entering my W2 info on the downloaded version before.
