atyansh
New Member

Need help accessing my old tax returns from my old TurboTax account.

I am trying to access my old tax return documents. I've filed my taxes through turbo tax since 2014 however I only see my tax returns from 2018 onwards.

I seem to have two TurboTax accounts under my email. The last time the older one was accessed was in 2017. I'm trying to enter that account however I can't seem to access it. It says it's password protected but my password for it isn't working (I've tried both the old and new passwords and I use a password manager so I know I had the correct password).

There doesn't seem to be a working flow to reset password for that specific account as well. I'm not sure how to resolve this. Any help is appreciated.