I was to receive a Federal Refund when I filed my 2021 taxes in October. (I filed an extension). I saw that it was actually sent to Green Dot Bank to pay for the Turbo Tax fees to which the remainder was to be mailed to me.
It's been over 6 months. No one at the IRS can help me, Green Dot Bank doesn't recognize my social security number and since I do not have an account with Green Dot I cannot talk to a human.
I'm beyond frustrated, and I don't know what I can do to recover my refund.
