Let's check something else. On the menu bar at the top of the TurboTax window, click Help, then About TurboTax. In the About TurboTax window that opens, click the Components tab. What is the version number for TurboTax.exe? If it's 2022.47.28.59 your software is up-to-date. If the software is up-to-date, then the exact message that says you can't e-file might tell us something.
