Ratrujillo
Returning Member

Turbo tax will not set up a payment plan for me

I do not mind paying turbo tax to help me, and I really do appreciate the help the tax experts give, but when I cannot set a payment plan or set up installments to pay turbo tax for the help, well... It extremally vexes me, I see no reason why a multi million dollar company (with an amazing stock portfolio, I have sold off my 3 shares by the way) would not allow me to set a payment plan. There has to be some legal issue or something behind this. I cannot accept/believe a company with amazing and healthy stock options right now is "greedy" for money. I do want to believe that they are okay with this after telling us their tax experts are always "happy" to help. Only to not allow any payments/installment options after "happily helping" assisting me? Kind of seems like a way to bait/make your consumer feel warm, bubbly, and put trust into your "happy" services, only to be met with no "happily helping" to payments/installment options...  I fully back any company or business I work with, and this company did not want to work with me regarding my payment options. Defiantly will not be using turbo tax next year, and I have never felt so betrayed by a company, and I work for a THE company that is known to the world for screwing their employees...