BarbL
Employee Tax Expert

Get your taxes done using TurboTax

If you have received rejection errors when entering your prior year AGI and when entering a zero, there may be something else in play which is not allowing the AGI to be recognized.  Some examples include the prior year return being amended, the primary taxpayer being deceased, a change in filing status from 2021, etc.  

You may need to print, sign, and mail your return this year if you cannot get past the rejection.

See this article for common fixes for the rejection you are experiencing: How to fix AGI rejects.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"