bobb54
Returning Member

Tax amount is too low

Turbo Tax is calculating my tax amount too low.  I have a fairly simple return with some dividends, maybe a little capital gains, mortgage interest and use the standard deduction.  I spoke to one of your systems analyses on the phone, but she could not find the problem and explained that TT stands behind their software and would refund any penalties I might have.  I just would like to fix the error if there is one.

TT has my tax at $8,448 but when I look at the Federal 1040 chart for MFJ and my taxable income on line 15 of the 1040 it shows my tax as $9643.  This is more in line with the 22% I think it should be than your rate at about 10%.

Believe me, I like the lower rate, but I think TT has a system problem.

Is there a phone number where I can speak to someone who can understand and walk me through this problem.  Your systems person told me a few times that she was not a tax expert.  Several years ago, I was able to speak to a TT tax expert who was able to help me with a problem.  I've been using TT since the days it was on floppy disk.

Thanks in advance for your help.

Bob B.