have you tried a different browser, clearing browser cache. I use Chrome and have successfully imported from Schwab for over 10 years. However certain items will not import like info on Widely Held Investment Trusts. never had an issue with dividends, interest royalties, 1099-B, 1099-R. However, I don't have 1000's of 1099-B transactions which some users do. I also use desktop.
