After trying unsuccessfully for 40 minutes to obtain the license window to download Turbotax, I accidentally fell into this scam window... figured it was still Turbotax... and allowed "Frank" access to my computer for troubleshooting.
Since then, we've scanned my computer, and didn't find anything suspicious... nor did it appear he extracted anything.
I feel a little comfort that you found their motive... a sales pitch for iSecure... and not something malicious.
So I ask, did you allow him access to your computer?
And do you think it was only a sales pitch... and nothing was extracted from my computer?
There's nothing significant is on it... except for Turbotax, which obviously contains SSNs.
