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Cannot Transmit Returns. TurboTax system is HORRIBLE
I am very frustrated with TurboTax.
First I could not transmit because it kept saying there were billing issues even though the cost is free.
I was able to get around that except I had to pay for the PLUS service which I DO NOT WANT but had to take it from refund because the credit card payment got the same "billing issue"
No matter what I do the transmission keeps failing.
I have tried different refund methods and it is not working
I AM SO FRUSTRATED THAT I HAD TO FILE FOR AN EXTENSION because I could not deal with this ish anymore!!!!!!!!
It is still not working.
Don't get me started on the support - I called like 5 times and still have not received a call back.
I was speaking with someone for 2 hours and the call disconnected, the support person could not even call me back to continue troubleshooting.
This makes me not to want to use TurboTax no more!!!!
Please review my account and fix your software so I can finish submitted my taxes!!!!! NOW!!!
my username is [email address removed]