CarissaM
Intuit Alumni

Get your taxes done using TurboTax

I apologize you had a frustrating experience with the phone support. 

 

Please try updating your software again once you have his values back. You can try to save as and give the tax file a new name. Then shut program down. Open up the saved file. If that doesn't work then you would need to contact support again,  and ask for a download as your disc is not working. @gunplumber 

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