Hello,
I had a very basic return this year and the automated system (the same one which fails to inform you that you can only file your state taxes if you pay TurboTax AFTER finishing your state return) upgraded me to deluxe without my consent or knowledge. When it was time to check out, I had no other option to select.
If you advertise as free, there should be a way to use your product for free. Throw in all the predatory charges and hidden subscriptions (credit karma) you want, but don't falsely advertise a product that is impossible to qualify for.
