Get your taxes done using TurboTax

The "glitch" you mention is frustrating.  TurboTax offers no help that I can find.  What do you do?  It says one thing but it charged me to do another?  Which one was it?  And then you come here and the advise is similarly contradictory.  I've used TT for over a dozen years but this may make me move out of it.  We could pay less but choose TT because it's supposed to be helpful.  In this case, not so much.