IRS stated that they refunded my tax refund on March 1,2023. I have contacted Turbo Tax and was referred to.
SBTPG,
I have tried to contact them on the phone as well as sent an e-mail with no response to the e-mail that was sent 3weeks ago. On the phone you get a computer that has insisted for 4 weeks that my "payment is being processed and will be issued in two days." The computer asks do you want to speak to an agent, every time I have called and been placed on hold for up to 45 minutes and have yet to speak to an agent. I have used Turbo Tax for at least 8 years and have never encountered this problem. The question is where is my tax refund and who can I talk to and resolve this matter?
Pastor C
