I e-filed my taxes but ultimately, it was rejected. Before I submitted, I had opted to pay my dues through turbo via credit card and I see in my bank statements that although my file was not successful, the money has still been taken out in the amount of my dues and is currently authorized/pending. With help from a friend, my taxes were successfully e-filed through another online service (not turbo) and I now have the option to pay my dues through a third-party online service after the fact. I want to know if turbo has ACTUALLY approved and processed my payment. I want to know if my payment is valid and if it will go through. I want to know since I e-filed through another service, are my taxes still payed or do I need to pay through the third-party and, if so, is the money service through turbo going to return my funds? Currently, I am being waitlisted on the phone with turbo and its been over 1 hour and I still can not get through to a person. Also, during refiling with the other online service, I discovered that I was missing a tax form and, after adding it, my tax dues are now raised (incase this is important).
