On 4/13 I spent 2 hours trying to solve this software bug with my State tax submission. There were dozens of people reporting this problem in 2021 tax year and several solutions. None of the solutions worked for my return.
In the end I gave up on electronic filing with TurboTax. I printed out my California return submitted it through the mail. This was a pain because it required printing the supporting documents , paying online , driving to the post office, and paying $1.30 in postage.
The failure of the software was made egregious when the problem was only shown after paying for and attempting to submit the return. I "checked the return" a dozen time but this problem only showed up after paying and attempting to submit the return.
I still need to figure out how to get a refund for my California filing fee.
