Unbelievable
Turbo Tax Customer service is getting worse every year. The agent blamed Norton before listening to the problem or trying to figure it out. When I mentioned it wasn't Norton and that she should first listen to the issue, the agent got offended. What??? Lady, why don't you first listen and do some investigation?? This [profanity removed] was completely obnoxious. No manners. Disrespectful. Rude. And she hung up when I refused to just keep saying Yes to all the BS she wanted me to hear. [Profanity removed] Turbo Tax?? You guys are hiring some bizarre and rude employees. Please Stop! We don't need these employees' giving us false information and having the right to present bad behavior on the phone and hang up whenever they want to.
thanks!
