Thank you. I am trying to contact them by phone right now. Is there a way to check if I set up a direct payment from my bank account on the TurboTax website itself or in my paperwork? I have searched everywhere on the site and on my tax return forms, but I can't find anything that indicates this -- neither for my federal payment, which did go through, nor my state payment. I compared my return from last year when I did a direct payment for the federal taxes but not for the state in the hope that I might see a difference, but I couldn't see anything that helped there either.
