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Bought wrong version
Hello,
I usually use the Desktop version of Turbo Tax Deluxe. I transferred info from my W2 and got to the end, and paid $54 (USD) to e file. Then I wanted to choose 'File by Mail' It kept looping me back to paying $59 to e file the state return, when I realized I was using the Online version. I then bought the Desktop version and transferred all data from Online to Desktop Deluxe. But now I've paid twice. I would like a refund for the Online version. How do I request a refund for the Online version?
‎April 17, 2023
3:07 AM