Glad it worked out for you. Please realize that 2 days before the tax due date is the busiest phone days of the year - the phones are swamped. It would be nice if there had enough employees to handle the extra traffic but where do you find extra employees for just a few days work in the year - any any that they could find would probably not be competent to answer tax questions.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
