The search bar never seems to provide a "Jump to" link! Many, many "solutions" online e.g. at ttlc.intuit.com/turbotax-support say similar things: Type the form name into the search bar and select the "Jump to" link in the results. But that does not work because there is no "Jump to" shown.
When I click the search magnifying glass icon, a "Turbotax Digital Assistant" opens with an input box "Type something...". If I type a form name there such as 1099-R or K-1 all I get is a useless generic message like this:
"Happy to help! 🤖🦾⛑
First, I need you to clue me in to what you need by entering a few words/simple phrase... Otherwise, I'd suggest you ask the TurboTaxCommunity for help instead 👇
You also have the option to get support by phone, although wait times may vary 👇👇
TurboTax
Community "
What am I doing wrong? Why doesn't the search bar actually show the "Jump to" links which it apparently shows everyone else who writes those solution articles?
Using TT Home & Business CD installed on Windows 10.
