This is a last resort hail mary...
I spent hours on the phone yesterday with three different representatives. All were very friendly and worked hard to help resolve my technical issue. It was escalated to more senior help twice but we were unable to resolve it yesterday. I was PROMISED a phone call for this morning at 8am. that was 2 hours and 46 minutes ago. The phone call never came. I have been on hold for an hour and a half. TurboTax has never offered any other number, chat, or email alternative to get hold of someone. I am stuck with an unusable product and no way out of this. What do I have to do to get attention from TurboTax at this point. HELP!!!
