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Hello,

My name is [PII removed]. I am trying to finish my taxes and have been stuck on this one thing. My W-2 for Family Dollar doesn't show anything in box 13. But it won't let me continue without putting anything in the space. I looked up what to do on Google, and it told me that if it's not checked, which looks unchecked, I can leave it blank. I tried to do that, but it keeps telling me that there is an error. I don't know what to do anymore and I am getting so annoyed because I have been working on solving it since March 8th. It is currently April 15th. I am not sure what to do and the so-called help that I paid extra for isn't helpful. I thought they were supposed to assist me as it had said. But no. What is the point of paying $150 on a TurboTax assistant if they aren't going to help you? So, if I can get some assistance with my taxes as I paid for, I would highly appreciate it.

Thank you in advance,

[PII removed]