After downloading TTax, it would not upload my prior years Turbo Tax File. I started, grudgingly, from scratch and entered everything thru State entry then saved. Got file is corrupted message when trying to reload a few minutes later. Rekeyed all 2 more time and same result... corrupted file. Called Support and support person DID work her tail off trying to solve issue and contacted several of her own tech support folks. After 2 hours they had me load onto my other laptap and it seemed to save and retrieve ok. Support concluded I had a virus....I did not. I have several anti virus and malware tools I use often so I knew I had no infections causing issue. Finally gave up on support and reviewed this chat. One guy had RIGHT ANSWER.
SOLUTION: Backed up all *.tax* files to external drive. Deleted all *.tax* files on local machine. Deleted ALL versions of Turbo Tax (I had several years worth). Reinstalled latest TT (2022) and started over again. However, this time I could work on it, save the file and multiple points in the process, and always able to retrieve the saved file and continue working on it.
