This is a real bug in Turbotax PC Desktop/CD install edition.
I wish they would treat this as a serious issue and investigate it
The Import feature does NOT WORK with regular Citibank accounts on citi.com
There seems to be a bug in the Turbotax Import code which cannot handle the newer security flows on citi.com website.
I can login to the website on a web browser Online Banking, Mortgages, Personal Loans, Investing | Citi.com but the same credentials don't work with Turbotax import function.
I have also tried this procedure/step:
On your browser, first Iogin to Citi.com. After you've logged in, go to Profiles, click More Settings.
Now you will see a "Security" section the center column. Click on Manage Desktop Apps. Click on the blue button on the bottom of the page, "Allow Access". Now, a "Timer" for 10 minutes will start.
You have to go back to Turbotax Desktop/PC app and try the Import procedure all within the 10 minutes.
I believe this is the mechanism Turbotax is using for Citi.com accounts.
However, like I said, its still NOT WORKING.
I have successfully Imported 4 other Broker accounts/Vendors but it just doesn't work for Citi.com
Turbotax devs, pls fix this Citi.com Import bug!
