Buyer Beware: FREE simple tax return erroneously created Schedule B; 1040 Line 7 states "if schedule not required, check in box! Boxed Checked", forcing payment. Directly in conflict with what is stated for being able to do simple tax return filing.

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According to the above, IF "Interest or dividends (1099-INT/1099-DIV) that don't require filing a Schedule B".  In my situation,  Line 7 (1099-DIV) indicates "if not required, check in box".  TurboTax put a check in the box.  Just like last year, had a check in the box, I completed it in the FREE version.  TurboTax didn't prepare a schedule B.  This year TurboTax is FREE b/c I was NOT required to have a schedule B (in my case), but it created one which it should NOT have done.  This is my issue and I was charged b/c I couldn't get any help.  The tax expert said she was receiving many calls regarding this.  They even tried to delete the Schedule B but that made no difference.  Had I had more time and actual person that could assist, I wouldn't have submitted.  IF Line 7 had the check in the box stating Schedule B was not required then why did it recreate one forcing me to Pay for Deluxe and Pay for State filing.  Last year I had the same situation, no schedule was created and I filed, as it says FREE FED, FREE STATE, FREE filing and FREE printing.  This year, when looking at a side by side to previous year, there is NO difference in my form other than regardless of the check in the box, a schedule B was created.  Why?  I have filed 3 refund requests but they simply send a generic statement (likely  AI creating it) simply based on fact the online version was used.  I had no issues last year.  At this point, I have filed a complaint with the BBB.  I hope senior quality control is able to fix this issue before next year.  And next year, I will be sure to leave myself time to work with technical support, if I can get through to someone.  I've been a user for years and this is disheartening to pay for a service, a schedule, that shouldn't have been created.  Causing financial hardship...thanks Intuit.