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Get your taxes done using TurboTax
You state that I can provide my prior year's PIN or AGI but TurboTax seems to always require the PIN to eFile.
When I initially efiled, I provided just the PIN. My return was rejected with error: "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.". I was then prompted to enter my prior year's AGI, which I did and resubmitted. It was rejected again. I KNOW my AGI is correct as I verified it at irs.gov. I am 99% certain my PIN is also correct as TurboTax prefilled it in for me based on my prior year's return.
How can I resolve this??? I've resubmitted the efile multiple times with this same error.
‎April 13, 2023
2:43 PM