Get your taxes done using TurboTax

I had this issue as well. I did all the things. Saved, reloaded, shut down, cleared cache. Nothing would keep those boxes checked "no" (regarding me taking a disaster distribution). I spent over an hour on the phone with tech support, and the end solution was to just start over. BUT, while on hold with them, I noticed the Forms tab at the top (outside of the return itself). I opened that, found the return, and there was an exclamation point on the form that was "missing information". I went a few lines above that form, to the start of the Disaster Distribution category, and low and behold, there was a box checked that I had taken distributions. I unchecked it, the "missing form" disappeared, and the error cleared. Hope it helps!