Turbo Tax lost my 2021 Home and Business Desktop/CD tax file which no one can seem to find anywhere on my computer.
When using the CD version the only place the file is stored is on your computer. The default location is in the documents\turbotax folder. The only way that file can be deleted is if you or some other person sat down in front of that computer and took action to delete it; be it intentionally, or accidentally.
It's also possible that if you have more than one login on the computer, the file was saved to the documents\turbotax directory of another login. So check that.
If you'll look at the C: drive in File Explorer, open the C:\Users directory. At a minimum, you will see 2 or 3 account names there.
C:\Users\Public
C:\Users\Default (this particular account may or may not be present)
C:\Users\[your account name]
You may also see account names that are garbage or don't look familiar. Those accounts are created by other software/firmware on your system, based on what you have installed. But if you see other "common sense" accounts, that indicates another user account may be set up on the computer. For example, if you see C:\Users\FLastname that would most likely be an account created by you or some other person who has access to your computer.
