My advice is to clear the field using the delete key, then re-enter the EINs without using any letters or dashes (dashes are automatic).
In your situation, you should first clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Then try to check your return again.
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