Get your taxes done using TurboTax

This is a very frustrating problem.  I contacted Turbotax by phone and their solution was to mail by taxes or to delete my state taxes and E-file Federal.  Unacceptable.  At my wit's end, I clicked the button to mail my taxes and found that I could E-file federal and mail state.  It was the AZ state taxes that had a form that was not being accepted and it is the E-Signature form.  How can Turbotax not get that fixed?