Please help with disconnecting a financial account from Turbo Tax.

Greetings,

 

I've run into an issue with filing my taxes due to an error. I answered a question incorrectly for the schedule c portion of the taxes. The question was regarding my investment being at risk for my self employment. I've tried recruiting help so many times, and I was even on the phone with a Turbo Tax agent for over two hours yesterday trying to rectify this matter. I think I need to disconnect my bank account from turbo tax and then prompt the system to allow me to re-enter my bank account information. Turbo Tax asked me to sign into my bank account for the system to collect information about deductible expenses for my self-employment. 

 

The system says "Looks like you've already connected to your account for another line of work. You'll have to manually enter your expenses for this one." I'm not trying to add expenses for another line of work. I've been trying to correct the question about my investment being at risk since sometime during March. A representative said that I might be able to re-enter the question by deleting my bank account information and 1099 from the website, and then re-adding it. After answering the question incorrectly about my business investment being at risk, my tax return amounts for state and federal were drastically decreased. Please help me, as I've spoke with several agents and I even have another question posted in the community to receive help with this issue. 

 

Thanks in advance!

MM