vivianrose84
Returning Member

The Turbotax system hung up on me, business income shows a loss, and my audit risk is medium, how do I get someone to help with this?

The last time I had a problem I was able to call and talk to someone but it seems they've rigged the system to hang up on you instead now.

I file a schedule C every year. Usually my audit risk is low but now it's medium. I think it's because my income from one of my businesses dropped this year. I wasn't selling much online because I was busy with freelance writing, plus the post office has gone to hell since Louis DeJoy took over. I literally have NEVER had so many lost/damaged packages in all my years selling online, so between the low profit margins and high refunds I was forced to give, I lost money on this particular business. Didn't realize how much until I did the taxes. I made money on my other businesses though. 

I don't know what to do. The total income for this business is less than $1,000 and even though I thought I had a profit (albeit a small one) it shows a loss and I don't know why. Plus I don't know if I should pay self employed taxes quarterly. My mom says I'm probably paying a fine for not doing that. FML.

 

I really wish I could get someone at TurboTax on the phone instead of asking randos in an online forum.