That solution definitely does not work. I suspect a glitch in the software/website. I originally uploaded my W2 form and everything was read correctly by TurboTax. At the final review and to my surprise, I was asked to enter all the info manually. So, I went back and deleted my W2, in the hope that a renewed upload would resolve the problem. However, I was then no longer given the option to upload: the upload wizard never appeared. It seems lots of folks have that issue. I tried the solution recommended here: I do not get to the upload wizard, and it does not allow me to proceed. I tried rebooting, different browsers, all to no avail. I gave up and entered everything manually. It seems lots of folks have that problem. TurboTax needs to fix it.
