JBear1
New Member

Unable to download Merrill Lynch tax forms

I am using a Mac, and I can't download the Merrill Lynch tax forms from Turbotax.  I have had no problem downloading forms from other institutions on Turbotax.  I can get on the ML website and see my documents with no problem.  I have tried several things:  1) Switching from Safari to Chrome - no change; 2) Switching from the desktop version of Turbotax to the online Turbotax, where the download of Merrill Lynch failed again; 3) Calling Turbotax; 4) Calling Merrill Lynch.

Does anyone have any idea what the problem could be?  I would appreciate any insight someone might have.  Thanks!