Get your taxes done using TurboTax

Junebug, I had the same problem starting last Sunday (4/2/23) as well. I was on my PC at the TT website and this infuriating message kept popping up. Usually when I clicked on "take me to where I left off." It kept giving me this error through today. 

 

I just made my own post somewhere on this forum but I resolved the issue by downloading TurboTax app on my cellphone.

 

I was able to sign in today to my existing account and finish and file my return.  

 

So if you are on a PC, try the phone app.  I have no clue why it worked but it worked.

 

And I will join the chorus of those telling the mods here to stop sharing the ridiculous advice to 'clear your cache" or "try a different browser"  as a solution to this particular problem. It's simply not helpful. 

 

INTUIT THIS PROBLEM IS AT YOUR END, NOT OURS!!!