I have.
and after over an hour they have no solutions.
Things we tried
1) Start a new return
2) Delete history that says to update fidelity
3) Clear browser
4) Tried another browser
5) Updated Computer
6) Delete browser, add new browser
7) attempt to load files individually
😎 Log into Fidelity First
9) Log out of TurboTax, load fidelity then load turbo tax
10) Scream (she performed this diagnostic )
TT answer is to key in 3,400 lines on the various forms
My answer was that I purchased TT so I didn't have to put everything in line by line on forms
This problem showed up after March 8th. Users say that before the update they were able to import from Fidelity without problem. This pretty much points to a software error with TT
