This response from intuit is precisely why my son-in-law refuses to use TurboTax. Their technical support is crap. I’ve been a programmer for 50 years and I know they could do better. The error message could be improved and/or they could ask for the console log files. A cursory look at the system logs for TurboTax reveals they have a bunch of coding errors. This is with the very latest version.
I teach for a living and you can guess what I tell my students about certain software products.
