Last year (2021) I filed my taxes using the desktop version of Turbotax premier, which included one state. That state was IL. I went to look at some information this year's filing and I now get an error 190 message. When I ask how to resolve it basically tells me to pay to download the state that I already have when I filed last year. To do that would cost me money for no reason. I tried to call and talk to a person but get the **bleep** automated attendent. I do not want to talk to someone about my taxes but rather I want what I paid for to work. How do I do that?
