HopeS
Expert Alumni

Get your taxes done using TurboTax

Since you completed the update and are still having issues, try clearing the Cache by following the steps in the link below:

 

How to Clear Cache

 

Log back into your TurboTax account and review your State return to see if the error is cleared. If not cleared, then Delete the State and then Add it again.

 

To Delete

  1. Sign in and open a section of your return.
  2. From the menu, select State and then select Continue on the Let's get your state taxes done right screen.
  3. On the Status of your state returns screen, select Delete next to your state, then answer Yes.

 

To Add

TurboTax Online

  1. Sign in to TurboTax.
  2. On the Your 2022 federal return was accepted! ...
  3. Now select Add a state (this reopens your return) ...
  4. Select State from the left menu.
  5. On the Let's get your state taxes done right screen, select Continue and follow the instructions.

 

@rbcole 

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