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No I have had two cases two numbers and both closed within a day

.  I think its a internal thing where lets not keep anything open, lets just accept the fact and congratulate the team for a job well done in answering the phone.  Its abysmal that one person changed browser and now its a solution, everyone is happy and problem solved .  Unfortunately I tried everything , various browsers but somehow it finally worked with Fidelity for me two days ago.  Prior I was getting minimal information and missing all transaction so I had an empty 8949, but one actual download of 1099-Misc.  

On another note, surprised that no one on facebook and TT responded to my queries on the issues? Well at least I got badges, kudos and will see next year if the same with H & R Block.